Shipping Policy

Shipping Policy

  • All orders will be shipped in plain, unmarked corrugated boxes.
  • Once orders have been placed and processed, the order may not be changed if processed.
  • We offer Free Shipping on orders of $75 and more on select products. IDrugScreen.com reserves the right to discontinue free shipping at any time. Our shipping rates through FedEx, UPS, and USPS are some of the lowest in the industry.
  • Orders received by 2 pm PST will be processed the same business day based on product availability.
  • Free shipping applies to valid U.S. addresses within the continental United States excluding Alaska and Hawaii.
  • IDrugScreen.com reserves the right to choose the shipping carrier to which it sends products. For example, if you prefer UPS Ground or FedEx Ground and we determine that we can get the order to you in the same amount of time or quicker shipping via USPS, we reserve the right to make that decision.
  • International shipping is available for our clients out of the United States.
  • IDrugScreen.com uses multiple courier services. IDrugScreen.com cannot guarantee or be held responsible for proper delivery times or other service guidelines established by the couriers that we use. IDrugScreen.com cannot be responsible for delays due to bad weather.
  • Suppose a client fails to provide an accurate deliverable address. In that case, the client will be responsible for all shipping charges to have the product sent to the proper address, and this may include any expense that IDrugScreen.com incurs due to having the product returned to us.


Shipping Policy

  • IDrugScreen.com is not responsible for any taxes or duties imposed by the country that the product is delivered. The receiver (the customer) is responsible for paying all fees. IDrugScreen.com is not liable if your order does not clear customs. Please inquire with your local government agency regarding such fees before placing your order.