• Complete the MFR (A MFR can be obtained from NTA)

• Insert the completed MFR along with ‘Copy 1’ of the CCF in the back pouch of the specimen bag to go the lab

• Insert the sealed specimen bottles in the front pouch, seal the specimen bag and forward to the lab for processing

• How do we use the oral fluid testing?

o Oral fluid testing is not allowed for DOT regulated employers yet. They are still working on reviewing it as a viable option. This was done for the other federal testing agencies and divisions that share this form with DOT regulated employers.

• How long does it take to get the forms?

o The labs are currently short staffed and backlogged with orders. It is taking anywhere from 1 to 4 weeks to receive forms. In the interim, you can use the MFR and continue testing as normal or you can use electronic chains through one of our solutions. If you do not wish to schedule your donors online for testing, you can have them call our office and we can do it for you until your new chains arrive.

• How do I use the electronic forms?

o Email [email protected] and they will get you set up and send you instructions on how to register your donors.

• Do the collectors know how to use the MFR?

o The collectors should know how to use the MFR. However, not all collectors are trained the same. Feel free to share the “How to Use the MFR with An ‘Old CCF” with the collector. This will help ensure you don’t have any issues at the collection site.

• What if the collector refuses to do the collection using the old chain?

o Call our office immediately, while still at the collection site. This will allow us to speak to the collector and attempt to resolve the concern and provide the collector with proper instruction.

• Why weren’t we already shipped the new form?

o The new forms weren’t made available until mid-June based on the DOTs recommendation to the labs. Since they were made available we have been ordering them for our clients, but the labs are still backordered. Please keep in mind every DOT company is having to get new forms. It is a bit of an undertaking to get it complete. We are working very closely with our lab partners to ensure a smooth transition.